Refund Policy for Abhiruchi Masale Center At Abhiruchi Masale Center, we strive to provide the best quality spices and ensure customer satisfaction. However, if you are not completely satisfied with your purchase, our refund policy is designed to assist you. Eligibility for Refund Damaged or Defective Products: If the product you received is damaged, defective, or not as described, you are eligible for a refund or replacement. Incorrect Product: If you receive the wrong product, you may request a refund or an exchange. Change of Mind: Refunds for change-of-mind purchases are not available. Please make your selection carefully. Timeframe for Refund Requests: Refund requests must be initiated within 7 days of receiving the product. Conditions for Refund The product must be returned in its original packaging, unused, and in resellable condition. Proof of purchase (receipt or invoice) is required for processing refunds. Products marked as non-returnable are not eligible for refunds. Refund Process Initiate a Request: Contact our customer support team at [insert email/phone number] or via the Contact Us page on our website. Provide your order details and the reason for the refund request. Verification: Our team will verify your claim and may request additional information or photos of the product. Approval and Return Instructions: If your request is approved, we will provide you with instructions for returning the product. Return shipping costs will be covered by Abhiruchi Masale Center if the fault lies with us (e.g., damaged or incorrect products). Refund Timeline: Refunds will be processed within 7-10 business days after receiving and inspecting the returned product. Refunds will be credited to the original payment method. Non-Refundable Situations Products returned without prior approval. Products damaged due to misuse or improper handling. Products purchased during clearance or promotional sales, unless defective. Contact Us For any questions or concerns about our refund policy, feel free to contact us: Phone: 9503638143 Hours: Monday to Saturday, 9:00 AM – 6:00 PM